Standard Hourly Rates
Remote
| Item | Measurement | Unit Price | Minimum | ||
| L2 Advanced Support (UK business hours) |
hourly | £35.00 | €45.00 | $55.00 | 30 mins |
| L2 Advanced Support (outside UK business hours) |
hourly | £55.00 | €65.00 | $85.00 | 30 mins |
| L3 Advanced administration, design, engineering, training (UK business hours) |
hourly | £60.00 | €75.00 | $95.00 | 30 mins |
| L3 Advanced administration, design, engineering, training (outside UK business hours) |
hourly | £90.00 | €110.00 | $140.00 | 30 mins |
| PM Senior project management, planning & reporting (UK business hours) |
hourly | £90.00 | €110.00 | $140.00 | 1 hour |
| PM Senior project management, planning & reporting (outside UK business hours) |
hourly | £135.00 | €165.00 | $210.00 | 1 hour |
On-site
| Item | Measurement | Unit Price | Minimum | ||
| L2 | daily | £440.00 | €520.00 | $680.00 | 1 day |
| L3 | daily | £720.00 | €880.00 | $1120.00 | 1 day |
| PM | daily | £1080.00 | €1320.00 | $1680.00 | 30 mins |
Support Packages
DNS Europe is proud to provide excellent technical support. We cannot, however, provide free technical support for every problem you may encounter or create when managing your services.
We offer two levels of Support – Basic and Premium please see packages page for description of these support levels.