DNS Europe directly operates an established support center team in Belgrade, Serbia which supports not just our own UK-based services but provides extended outsourcing services to our clients.

EU-nearshoring is a key growth zone for the exploding global BPO sector and DNS Europe is leveraging Serbia’s existing high education levels, good computer literacy and language skills, close EU cultural ties, helping our customers to benefit from the Serbian government’s focus on creation of information worker jobs, attractive tax incentives and low monthly salaries & wage inflation (equal to new EU countries in 1996).

Our Services Center offers full 24x7 support services to our customers ranging from entry-level BPO solutions to network design, management and customer support. Agent rates start from as low as €1,000 per month per seat.