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IGT

IGT area a global leader in the design, development and manufacture of gaming systems. They are currently shifting focus away from deploying and managing traditional infrastructure, maintenance & operations and refocusing on the delivery of innovative new services ("IGT Cloud") based on the CA AppLogic platform.

DNS Europe are providing IGT with CA AppLogic hosting, management and support services to IGT as well as remote facility deployment and management to enable IGT's European and LATAM trial program for their revolutionary IGT Cloud services empowering Casino operators to provide seamless gaming experiences across land-based, mobile and online devices.

"IGT chose to work with DNS Europe because of their capability to support the entire process stack including suitable facility identification, hardware provisioning, AppLogic grid deployment as well as on- going engineering and support services."

www.igt.com

Netop

Netop Solutions A/S is a Danish company with 142 employees who develop software for customers in more than 80 countries and three markets: Administration, Education and Communication.

In the Communications area, the company's Netop Live Guide product line provides a rich media chat solution that helps companies deliver better customer service, increase efficiency and turn website visitors into customers. The Live Guide service has been hosted and supported on the CA AppLogic Cloud platform by DNS Europe since November 2009.

With the DNS Europe/AppLogic combination, Netop are now able to focus more on their core business of service development and delivery without concern over the hosting platform's costs, reliability and maintenance overheads. With increased development agility, Cloud-to-Cloud mobility and DNS Europe's first-class customer support, Netop are well placed to continue their expansion of Cloud- hosted services and open up new sales channels within the rapidly expanding market of Enterprise customers deploying their own Private Clouds using the CA AppLogic platform.

"We are very pleased with our co-operation with DNS Europe. The support we receive is first-class and played an important role in helping us achieve the success we have on the AppLogic platform. That team is their main product as far as we are concerned."

www.netop.com

ONI

Oni are a Portuguese telecom and IT group using DNS Europe's Cloud Control Panel (CCP) self-service catalog and end-user service management software to enhance their cloud-based service design and delivery to the enterprise market in Portugal.

Oni focuses exclusively on serving large enterprises. In today's fast moving environment, these customers need to deploy business services on-demand and require the flexibility to customise the way in which a Cloud service is experienced and consumed by the end-user.

Using the CCP's extensive customisation and API integration tools, Oni have tailored the portal experience and provisioning workflow to integrate with their existing processes and billing systems, ensuring a seamless experience for their customers. In addition, the CCP's multi-role capabilities provide controlled access for Support Agents to AppLogic® platform functions, greatly reducing the training required from months to days for on-boarding new support staff.

"DNS Europe's CCP allowed us to leverage our cloud to the next step with a very fast time to market. Clearly, its the fastest way to have a provisioning tool for AppLogic. We are very pleased with our choice and DNS Europe supported us all the way from our concepts to the integration needed in order to achieve our goals".

www.oni.pt

Vnetrix

Vnetrix is a Managed Services provider providing premium IT support, infrastructure management and hosting services for businesses of any size. They provide a wide ranging and flexible support, which is tailored to meet the specific needs of individual clients. Vnetrix is on the board of the Global MSP Alliance Advisory Council and is a special advisor representing the UK in the field of best practice systems management. The MSP Alliance is the only Professional Association and accrediting body for the Managed Services Industry.

Vnetrix infrastructure utilises AppLogic and their service is backed up by DNS Europe's outsourced system planning, maintenance and 24×7 support services.

www.vnetrix.com

Bluepark Solutions

Bluepark is a software development company, specialising in ecommerce software development and hosting which their customers use to build and maintain online shops.

Bluepark infrastructure utilises AppLogic, was deployed by DNS Europe engineers and is backed up by DNS Europe's outsourced system planning, maintenance and 24×7 support services.

www.bluepark.co.uk

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