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Acceptable Use Policy

DNS Europe Ltd ("We", "Us" or "Our") provides hosted internet services to its subscribers (the "Subscribers" or "you" or "your"). Services provided to you by Us ("Services") may be suspended or terminated in accordance with the Terms of Services for violation of Our Acceptable Use Policy ("AUP"). You are responsible for violations of this AUP by you and by anyone using your Services, whether or not authorized by you. We may amend this AUP at any time to further detail or describe reasonable restrictions on your use of its Services.

Content Protected by Copyright

You may not use the Services to publish, distribute, or otherwise copy any music, software, art, or other work protected by copyright law unless you have been expressly authorized by the owner of the copyright for the work to copy the work in that manner or you are otherwise permitted by established international copyright law to copy the work in that manner. You may not use a domain name that infringes on a third party's trademark, service mark, or other proprietary right.

Prohibited Content

You may not publish or transmit pornography, any content that is excessively violent or that incites or threatens violence, contains harassing content or hate speech, is unfair or deceptive such as chain letters and pyramid schemes, is defamatory or violates a person's privacy, creates a risk to a person's safety or health, compromises national security, interferes with a investigation by law enforcement, improperly exposes confidential or proprietary information of another person, is intended to assist others in defeating technical copyright protections, infringes on another person's intellectual property, promotes illegal drugs, violates export control laws, relates to illegal gambling or illegal arms trafficking, is otherwise illegal or solicits conduct that is illegal under laws applicable to you or to Us, or is otherwise malicious, fraudulent, or may result in retaliation against Us by offended viewers. Content "published or transmitted" includes Web content, e-mail, bulletin board postings, chat, and any other type of posting or transmission that relies on the Internet.

Linking

You may not use the Services to publish directories, links or other information pointing to sites that contain content prohibited by this AUP.

Excessive Use of System Resources

You may not use the Services in a way that consumes a disproportionate amount of system resources. In the event of excessive use of system resources, we may cap or limit the amount of system resources that your service utilizes. We will provide you notification of such action. You may then choose to accept such restriction to your service or alternatively pay an Overage Fee which will allow us to allocate additional resources to your service.

Limitations of the Developer Virtual Data Centre (VDC Developer)

The Developer VDC is a discounted Virtual Data Centre offered exclusively as a staging platform for testing and development purposes only. It is strictly forbidden to use the Developer Virtual Data Centre (VDC Developer) in a live, production or service delivery environment. Beyond 30 days or an otherwise agreed testing period, customers may only keep a Developer VDC as an add-on to a 4 node Provider or Enterprise VDC.

Bulk or Commercial E-Mail

You must obtain Our advance approval for any bulk or commercial e-mail, which will not be given unless you are able to demonstrate, at a minimum, that your intended recipients have given their consent to receive e-mail via some affirmative means, such as an opt-in procedure, your procedures for soliciting consent include reasonable means to ensure that the person giving consent is the owner of the e-mail address for which the consent is given, you retain evidence of the recipient's consent in a form that may be promptly produced on request, and you honour the recipient's and Our requests to produce consent evidence within 72 hours of receipt of the request.

You may not obscure the source of your e-mail in any manner. Your e-mail must include the recipient's e-mail address in the body of the message or in the "TO" line of the e-mail.

These policies apply to messages sent using the Services, or to messages sent from any network by you or any person on your behalf that directly or indirectly refer the recipient to a site hosted via the Services. In addition, you may not use a third party e-mail service that does not practice similar procedures for all its customers.

We may test and otherwise monitor your compliance with its requirements, including requesting opt-in information from a random sample of your list at any time.

Newsgroup, Chat Forums, Other Networks

You must comply with the rules and conventions for postings to any bulletin board, chat group or other forum in which you participate, such as IRC and USENET groups including their rules for content and commercial postings. These groups usually prohibit the posting of off-topic commercial messages, or mass postings to multiple forums.

You must comply with the rules of any other network you access or participate in using the Services.

Domain Names

For domain names that are managed by us on your behalf, i.e. DNS Europe Ltd are the administrative contacts for the domain, we will notify you by email of any impending domain name expiration dates. Any domain for which you are the administrative contact, you are fully responsible for all renewals and domain management. You must keep your WHOIS information accurate and up-to-date. Domain names may not be transferred within the first sixty (60) days of initial registration. Your rights to any domain name are governed by the rules and regulations of ICANN, the Registrar, and applicable law. Please note that requests for domain name transfers may not succeed for a variety of reasons not within Our control.

Internet Abuse

You may not use Our Services to engage in illegal, abusive, or irresponsible behavior, including: · Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures (including those belonging to Us and our Subscribers) without express authorization of the owner of the system or network; · monitoring data or traffic on any network or system without the authorization of the owner of the system or network; · Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks; · Use of an Internet account or computer without the owner's authorization, including, but not limited to Internet scanning (tricking other people into releasing their passwords), password robbery, security hole scanning, and port scanning; · Forging of any TCP-IP packet header or any part of the header information in an e-mail or a newsgroup posting; or · Any conduct that is likely to result in retaliation against Our Services or network, including engaging in behaviour that results in any server under your control being the target of a denial of service (DoS) attack.

Cooperation with Investigations and Legal Proceedings

We may, without notice to you, report to the appropriate authorities any conduct by you and your customers that it believes violates applicable law, and provide any information it has about you in response to a formal or informal request from a law enforcement or regulatory agency, or in response to a formal request in a civil action that on its face meets the requirements for such a request.

Other

You must have valid and current information on file with your domain name registrar for any domain hosted on Our network. Any actions which directly or indirectly result in Our IP space being listed in any of the various abuse databases may result in the immediate suspension or termination of your Services. You must use the Services in a manner that complies with applicable law.

Copyright Infringement Notice (Digital Millennium Copyright Act)

If you believe your copyright is being infringed by a person using the our Services, please send your written notice of copyright infringement to:

DNS Europe Ltd.
Ealing Studios
Building D
Ealing
London
W5 5EP
United Kingdom

Or notify us by email to:
support@dnseurope.net

Disclaimer

We are under no duty, and does not by this AUP undertake a duty, to monitor or police your activities and disclaims any responsibility for any misuse of Our Services or network. We have no obligation to any person who has not entered into an agreement for Services.

 

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