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Our experience with ISP communications in emerging markets, particularly SEE Europe, sharpens our focus on delivery of technology platforms that provide real value where market rates and sizes will not tolerate any inefficiency in cost/benefit balancing.

Our technology range comprises applications which we have developed for our own purposes as well as supporting applications we have found to be extremely effective at getting the job done without breaking the bank.

DNS Europe offers full consultancy, configuration, integration, Grid-hosting and training services for the following:

DNS Europe Applications

ISP Billing

ISP Billing & Accounting System is a customer management and billing platform for enterprise ISP customers based on an affordable and robust technology platform. Feature rich and customisable, the application offers a versatile information management system allowing ISPs to keep pace with the ever changing demands of customers.

Enterprise email system

Our Enterprise Mail System is a complete email solution for enterprises and ISPs. Out of the box, the system is capable of supporting up to hundreds of thousands of mailboxes on an infinite number of domains, with full anti-virus and adaptive anti-spam protection.

The system is based on cutting-edge cluster technology with fast data storage as the data backend and provides stable, robust and scalable hardware platform for all mail and mail-related services (SMTP, POP, IMAP, LDAP). It comes with an intuitive control panel for end-users and provides software hooks for integration with various accounting and billing systems.

Partner Applications

Atlassian: Confluence

Confluence is an enterprise Wiki that makes it easy for your team to collaborate and share knowledge. Adding, sharing and finding content has never been easier.

Atlassian: Jira

Tracking and managing the issues and bugs that emerge during a project is a critically important task, but one that few teams do effectively.

JIRA is a bug tracking, issue tracking, and project management application developed to make this process easier for your team. JIRA has been designed with a focus on task achievement, is instantly usable and is flexible to work with.

SugarCRM

SugarCRM is rethinking how technology can help companies manage customer relationships. Sugar, the market leading commercial open source CRM application, delivers a feature-rich set of business processes that enhance marketing effectiveness, drive sales performance, improve customer satisfaction and provide executive insight into business performance.

Dokeos

The open source e-learning suite. Build e-courses using templates, import SCORM courses. Assess learners through tests and surveys. Coach them through a rich palette of interaction tools. Convert Word and PowerPoint documents into e-courses. Organise videoconferences.

Cerberus Helpdesk

Cerberus Helpdesk is an intelligent e-mail application that eliminates those tasks that waste your team's time and energy: deleting junk mail, distributing work and battling with a cluttered inbox. And it's web-based, allowing your team the freedom to work from nearly any computer or mobile device, anywhere, running on almost any platform.